Job Description
Our Client, MNC of logistics industry, is now looking for a Part Time CS staff for supporting their Key Account Team.
Responsibilities:
Work and Support Key Account Support Team in Customer Service, provide quality and premium services to their key customers
Handle customer enquiries, complaints and provide assistance
Handling administrative task through systems and different channels
Assist shipment tracing, support the Operation Departments to meet customer requests
Assist in preparing shipment reports for customers
Other duties assigned by supervisors
Requirements:
HKCEE/ HKDSE graduate or above
College or University Students are welcomed
With customer service experience, expecially in service industry or call centre is an advantage
Customer-oriented with good communication, interpersonal and telephone skills
Logical thinking and good problem-solving skills
Good command of spoken and written English & Chinese, Mandarin is an advantage
Basic PC skills
All information will be treated in confidential and compliance with the privacy ordinance. Please send resume by clicking the below “APPLY NOW”