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Job No. |
H140301 |
Title |
Technical Support Controller |
Salary (HK$) |
$9,000 - $13,000 |
Highlight |
Shift duty |
Requirement |
Responsibilities: Perform circuit provision / activation, to meet customer service requirement Perform round the clock duties and to response customer service report; carry out fault clearance on network equipment and system Coordinate with internal and external parties, and service partners for service restoration and update customers in responsive manner Identify and resolve problem for customer network, ensure an end-to- end service is maintained in an efficiency and effective way Requirements: Cert/ Diploma in Electronic Engineering or Computing Min 2 years relevant experience Could work under pressure and may request to work on 7x24 Good communication skill in English and Mandarin Customer-oriented, strong self-motivated, aggressive and able to work under pressure in irregular hours.
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