Perform circuit provision / activation, to meet customer service requirement

Perform round the clock duties and to response customer service report; carry out fault clearance on network equipment and system

Coordinate with internal and external parties, and service partners for service restoration and update customers in responsive manner

Identify and resolve problem for customer network, ensure an end-to- end service is maintained in an efficiency and effective way

Cert/ Diploma in Electronic Engineering or Computing

Min 2 years relevant experience

Could work under pressure and may request to work on 7x24

Good communication skill in English and Mandarin

Customer-oriented, strong self-motivated, aggressive and able to work under pressure in irregular hours.